Credit Innovation Manager – Customer-First Growth
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Job Description
Empowering Africa’s tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
We are looking for a dynamic manager to drive the design, delivery and optimisation of credit innovation initiatives across the consumer credit value chain. This role bridges credit risk, product, analytics and customer experience, with a focus on executing customer-centric credit strategies, improving journeys, and delivering commercial outcomes.
Credit Proposition Execution & Optimisation
- Support the design and optimisation of end-to-end credit journeys (application, allocation, servicing, maintenance)
- Implement business rules and decisioning strategies aligned to profit...