Client Relationship Building  Responds to Clients and internal customers through various communication methods satisfying needs promptly and efficiently.  Maintain Client records and escalate matters as required to the State Credit Manager.  Client’s account, administrative and credit matters are understood and championed.  Work with client and other resources to understand the client’s key business processes and independencies and provide solutions compatible with Rentokil Initial offerings.  Work with Rentokil Initial functions to meet customer requirements and provide advice to Sales on contract and credit solutions.  Perform client visits to enhance relationship, seek feedback and identify improvements for the overall account management practices.  Prepare and reconcile spread sheets to support specific account, contract set ups and consolidations.  Engage and educate clients to use electronic payment options.  Map and document the account management process for nominat...