Credit Controller

Hybrid working - Oldham

Salary: up to £32k plus bonus

The Role:

Stepping into our Collections team, you won’t just be chasing arrears—you will be a frontline defender of our business. Reporting directly to the Collections & Recoveries Manager, you will take ownership of default prevention and early-stage recoveries, predominantly managing accounts within the crucial 30–60 day arrears window. You will balance a firm, authoritative commercial approach with the ability to treat customers fairly, navigating challenging conversations to confidently secure timely repayments to minimise the need for formal escalation.

The Impact You Will Make:

* Protect the Ledger: Proactively tackle credit control issues to prevent customer agreements from reaching termination, focusing heavily on early intervention and default prevention within the 30–60 day arrears window.

* Investigate & Track: Go beyond standard letters and ca...