Overview

Job Title: Credit Controller and Billing Administrator
Department: Finance
Location: Cape Town
Reports To: Head of Collections/Finance Manager (Revenue)

Role Purpose

This is a hybrid role with a dual purpose: manage the company’s debtors, ensuring timely collection of outstanding invoices to maintain healthy cash flow and minimize bad debt, and assist with the day-to-day functions and transactions of the billing team.

Responsibilities

Credit Control

• Manage debt collection processes to ensure timely payment.
• Actively chase overdue invoices via phone calls, emails, and letters, and initiate and manage offensive action against non-paying debtors when necessary.
• Monitor debtor accounts to identify outstanding debts and communicate effectively with clients to resolve payment issues.
• Maintain accurate records of all communication with debtors.