About the role

As a Credit Control Team Leader, you will be responsible for supervising and motivating the EMEA Credit Control team, driving forward the recovery of fees in line with agreed percentages. You will ensure the team has sufficient skills, knowledge, and experience to carry out their duties while developing effective relationships with key contacts and clients. This position requires a strong ability to manage risk, ensure the timely collection of overdue debt, and provide the highest levels of service to both internal teammates and external clients.

Responsibilities

• Supervise and motivate the team, promoting teammate satisfaction through mentoring, development, and career planning to create a high‑performing team with a strong succession benchmark.
• Manage the timely collection of all debts and payments in accordance with Insight’s credit control procedures.
• Lead Credit Controllers to achieve cash collection targets...