• Handle inbound and outbound collection calls in a call centre environment.
• Communicate and explain breakdown of amount payable to customers in detail.
• Negotiate with customers on repayment amount and payment dates, where applicable.
• Provide customer service and enhance overall collections efficiency and delinquency rates.
• Ensure payments are correctly allocated, to the appropriate accounts and against the appropriate invoices.

Requirements:

• 1 to2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call centre environment)
• Highly independent and organized
• Team player with a positive attitude
• Pleasant and firm phone skills

Working Location: Yishun

Working Hours: Mon-Fri 9am - 6pm

To apply, please submit your detailed CV with the following details for faster processing:

• Reason fo...