Key Responsibilities:

• Conduct credit checks in accordance with the company's Credit procedure, properly and promptly documenting the results.
• Handle and settle client complaints to guarantee that bills are paid in whole and on schedule.
• Use computers and various automated tools to locate and keep an eye on past-due debts.
• Convince clients to pay what is owed, setting up payment plans according to authority level and the clients' financial circumstances, and granting extensions of credit periods within one's own authority level or raising it as necessary.
• Keep track of customer financial information and the progress of collection operations.
• Sort and file mail as well as carry out various secretarial tasks include responding to mail, preparing reports, and keeping track of system data.
• Find delinquent accounts, contact consumers by phone or letter, and, in ...