VIP Desk Sr. Travel Associate

Requirements:

● 3+ years Travel domain (Corporate Travel) and VIP customer service experience with GDS Knowledge (Amadeus etc., )

● Deliver personalized, empathetic, efficient service for high-value clients

● Serve as the primary point of contact for VIP customer (CEO, CFO, COO etc) via phone, chat & email

Ability to work independently while managing multiple tasks and changing priorities with an emphasis on quality, customer service and accuracy

● Ability to work effectively with personal computers and various OBT (online booking tool) with the ability to learn new systems quickly

● Highly motivated and passionate about service and travel Familiarity with North American customer service expectation and

Responsibilities: ...