We are seeking a hands-on and service-oriented Corporate System Support Manager to lead the team responsible for providing high-quality technical support and operational excellence across our internal corporate systems. This role plays a critical part in ensuring a secure, efficient, and seamless experience for all employees, especially in a security-conscious, fast-paced environment.
As a cybersecurity company, we prioritize strong security posture and compliance in every aspect of our IT operations. The ideal candidate brings a balance of technical expertise, team leadership, and a proactive approach to continuous improvement.
Key Responsibilities:
Lead, mentor, and manage the Corporate System Support team , ensuring effective resolution of service desk requests, incidents, and escalations.
Own the end-to-end support lifecycle for internal systems , including user endpoints, collaboration tools (e.g., Slack, Zoom, Office 365), and Saa S platforms.
Ensure high levels of...