Key Responsibilities:

• Serve as the primary point of contact for client servicing within the group


• Foster and maintain strong client relationships by delivering exceptional service and ensuring prompt responses to client inquiries and requests.


• Gain comprehensive understanding of existing and prospective clients, including their industries and key stakeholders.


• Manage and update statutory registers and books for your assigned client portfolio.


• Oversee the preparation, coordination, and submission of statutory forms and documents to regulatory bodies


• Supervise the daily operations of the group, ensuring that all client communications are handled efficiently and effectively.


• Identify opportunities for enhancing current policies, procedures, and client service arrangements, aligning with evolving business and regulatory practices.