Business Segment: Personal & Private Banking

Company: Standard Bank of South Africa

We are looking for a professional, client-focused Customer Liaison Officer to provide an effective branch reception and client flow function. This role is suited to an individual who can identify client needs, record information accurately, direct clients to the correct area for assistance and help maintain a positive, well-managed branch experience.

The successful candidate will play a key role in supporting client service, managing reception and banking hall activity, identifying migration and cross-sell opportunities, and ensuring that all client interactions are handled with professionalism, integrity and adherence to risk and compliance requirements.

Key Responsibilities:

• Welcome clients into the branch, identify their needs, record client information accurately and direct them to the appropriate banker, department or service area.