Job description:

Personnel Deployment & Scheduling

• Coordinate helper schedules to ensure sufficient manpower for production and operations
• Monitor attendance, leave requests, and overtime to maintain staffing efficiency.
• Assist in reallocating personnel during peak periods or operational changes.

Workforce Communication & Support

• Serve as the main point of contact for deployed helpers regarding schedules, assignments, and policy updates.
• Relay management instructions to client and production helpers and collect feedback.
• Listen to helpers’ issues and concerns and resolve them or escalate to the assigned Account Supervisor when assistance is needed.

Supervisor when assistance is needed.

• Collect and analyze client feedback and concerns, and relay them to the Account Supervisor or Operations Manager.
• Source, onboard, and orient probationar...