Own end-to-end management of CRM campaigns across all channels (push notifications, email, SMS, and in-app), including proactively collecting briefs from internal stakeholders on time, leading content creation in both English and Arabic, and coordinating with the CRM team to take campaigns live. Take full ownership of the briefing process to ensure all teams submit their campaign requests within agreed deadlines.

Support local advertising, promotional campaigns and event management as per the department and brand guidelines and budget.

Ensure that talabat is well-positioned as a brand in the local market and reaches the right audience to optimize market share.

 Set communication to the right audience in the customer funnel.

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