Requisition: 202600150S

Occupational Category (Staff Positions Only): Professional

Hiring Salary: Monthly-Staff

Department: SHSU Online

General Requirements:
Bachelor’s degree in Computer Science, Business Administration, Instructional Technology, Higher Education or related field. Four years experience working in Customer Service, Higher Education, Distance Education, Technology Support or closely related field. Previous experience working with the Blackboard Learning Management System ( LMS ) and/or Help Desk software and protocols is preferred. Demonstrated success in managing staff and resources in a higher education or technology support environment is desired. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position/Usual Duties:
Performs highly complex administrative and supervisory work administering the day-to-day operation ...