Purpose of the role

To ensure appropriate collections, allocations, claim processing and query handling to enable positive impact on cash flow.

Key Responsibilities:

COLLECTIONS

• Bank statements checked for payments received.
• Customer receipt recorded and allocated to customer account.
• Tracking remittance advice and comparing to customer payment.
• Follow-up on any unpaid accounts.

ALLOCATIONS

• Claims assigned by type of deductions.
• Allocate receipt to invoices paid.
• Matching of credit notes & purchase orders to claims.

QUERIES

• Queries regarding repudiated claims & outstanding invoices resolved.

CLAIMS/CREDIT NOTES

• Resolving claims.
• Correct claim documentation collected.
• Process purchase orders for all tax invoice claims.
• Receipting of purchase orders.