Job Title: Contractor – Commercial Operations Location: Gurgaon, India Job Type: Temporary (April 13 th 2026 – May 27 th 2026) About Us: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company.

NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences.

Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS®, and on every step of the customer journey.

With NPS Prism you can see where you’re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words.

The result: prioritize the customer interactions that matter most.

NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the compet...