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Contact centre consultant (crt & correspondence)
Clicks Group Limited
๐
cape town, South-Africa
Location
cape town
Posted
June 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Listing status:
Online Apply by:
2 March 2026 Position summary
Industry:
Wholesale & Retail Trade Job category:
Call Centre and Telesales Location:
Cape Town Contract:
Fixed Term Contract Remuneration:
Market Related EE position:
Yes About our company
Clicks Group Introduction
We are looking to recruit a Contact Centre Consultant to work within the Marketing department. The role will be based at our head Office in Cape Town and will report to the Contact Centre Team Leader. To provide problem resolution to enquiries and complaints to the Clicks Group customer through the various customer communication methods including inbound and correspondence. Job Objectives: Respond to a targeted amount of telephone calls accurately and in a specified time frame, thereby meeting set service standards relating to complaints. Meet Customersโ expectations by being knowledgeable, professional and courteous and thereby ensuring โone-contactโ resolution relating to custom...
Online Apply by:
2 March 2026 Position summary
Industry:
Wholesale & Retail Trade Job category:
Call Centre and Telesales Location:
Cape Town Contract:
Fixed Term Contract Remuneration:
Market Related EE position:
Yes About our company
Clicks Group Introduction
We are looking to recruit a Contact Centre Consultant to work within the Marketing department. The role will be based at our head Office in Cape Town and will report to the Contact Centre Team Leader. To provide problem resolution to enquiries and complaints to the Clicks Group customer through the various customer communication methods including inbound and correspondence. Job Objectives: Respond to a targeted amount of telephone calls accurately and in a specified time frame, thereby meeting set service standards relating to complaints. Meet Customersโ expectations by being knowledgeable, professional and courteous and thereby ensuring โone-contactโ resolution relating to custom...