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Contact Center Specialist

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Citizens
๐Ÿ“ Johnston, United States
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Location Johnston
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Posted June 20, 2026
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Commute Local Area
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This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

Starting Salary: $22 / hour

Start Date:

When thereโ€™s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, youโ€™ll create positive interactions with our customers every day, whether thatโ€™s delivering a memorable service experience, or helping to problem-solve an issue - theyโ€™ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

+ Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer n...

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๐Ÿ“ Location Details

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City
Johnston
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Country
United States
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Commute
Local Area

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