Responsibilities Analyze the requirements by demonstrating strong process/solution/ product knowledge, understanding of the business/IT scenario, understanding of constraints in implementation and technology. Follow the steps for deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively. Resolve simple common issues with speed and accuracy, understand issue and analyze root cause through direct customer interaction. Participate in client discussions to understand customer problems, articulate to stakeholders, identify solution bringing the best industry and company practices Conduct requirements workshops, understand the AS IS processes/ Current System Study and identify high level process/system changes Arrive at possible solution alternatives that factor in gap resolution, impact on related functional areas, acceptability of the solution to the user community, technical feasibility and efficiency Train the users (end and...