Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like

+ Directly managing claims queries, blocking issue management, and case resolution with precision and care

+ Working alongside Aon Care, insurers, HR, and members to handle and resolve claim inquiries within the specified timeframe

+ Reviewing cases that have been advanced and working with Aon Care and insurers to find amicable resolutions

+ Partnering with Aon Care's Third Party Administrator (TPA) and insurers to proactively manage potential blocking issues related to claims and Letters of Guarantee

+ Mediating cases and issues promptly to prevent further customer concerns

+ Coordinatin...