Key Responsibilities

• Own end-to-end CSH BI (roadmap, delivery, operations, adoption).
• Design, build, and maintain BI dashboards, datasets, and data pipelines.
• Integrate multiple CSH data sources (e.g. IoT/Advisor data, AMS, WRMS, offers, provisioning, analytics data).
• Act as the Data Quality Steward for CSH BI.
• Monitor data quality and KPI accuracy; identify gaps and risks.
• Lead root‑cause analysis and data quality improvement actions.
• Ensure accuracy of data behind KPIs, in coordination with Process and Data Owners.
• Translate business needs into BI requirements and priorities.
• Manage BI backlog, roadmap, and continuous improvement.
• Drive BI adoption and usage across CSH Factory and Services teams.
• Interface with SE Digital and R&D for data access, issue resolution, and fixes.
• Report, track, and validate BI and data quality issues.
• Ensure complia...