Summary The Congressional Liaison Representative communicates with Congressional Aides and other outside entities to resolve inquiries about difficult cases and questions about VBA benefits. The incumbent reviews all the Congressional, White House, Secretary, and other special inquiries in order to determine the appropriate actions and then prepare responses for senior leadership. The duties of this position include using VA computer systems and reviewing electronic claims folders. Responsibilities Major Duties: The Congressional Liaison Representative works in the Veterans Service Center at the VBA Regional Offices and is responsible for processing responses on behalf of the Regional Office Director. Specific duties include: Independently analyzes correspondence and requests for information, researches, expedites action, and responds or prepares written responses. Prepares executive correspondence with appropriate professional formatting according to VA Executive Secretariat Style Gui...