The Conference & Events Operations Manager is the operational number two within the Events team at Sofitel London St James, working in close partnership with the Head of Event Operations to deliver every conference, banquet, and private event to the Sofitel standard. In practice, this means functioning as the on floor Orchestrator who is the person who ensures each moving part of a complex occasion is coordinated, prepared, and performing, from the first room inspection through to post-event close.

The role carries direct supervisory responsibility for the C&E team which may include from time-to-time supervisors, team leaders, permanent staff, casual and agency colleagues and is accountable for the day-to-day execution of events across all spaces. Where the Head of Event Operations sets the standard and holds overall accountability, the Conference & Events Operations Manager is where that standard is applied, enforced, and delivered in prac...