Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Customer Services Executive to join their sociable team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate!

Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their Client Services department. In a nutshell, your responsibilities will include:

- Liaising with customers over the phone and email (50+ calls a day)
- Ensuring all customers are satisfied with the services provided by thepany
- Promoting different services that could be of interest to the customer (no push for sales, just introducing products!)
- Booking in appointments for Advisors to explain ad...