**Description**
At Percepta, we bring first-class service across each market we support. As a **Concierge Customer Service Representative** working from home in **Asheville, NC** , you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**
**Do you have a passion for service and helping others?** Our Concierge Specialists provide customized, easy, effortless experiences to some of the most beloved automobile brands in the world. We support luxury customers by creating relationships based on understanding customer needs, concerns, lifestyle, and preferences. In this role, team members are empowered to make decisions and think creatively - whatever is needed to drive customer loyalty.
**During a Typical Day, You’ll**
* + Own the customer experience from the very beginning to the end - build rapport and anticipate needs through authentic connection and curiosi...