Computer Support Specialist Job Number: 26-00938 Make a difference in your community. ECLARO is looking for a Computer Support Specialist for our client in New York, NY. ECLARO's client aims to enhance public services and promotes sustainable resource management, offering advanced solutions and services. If you're up to the challenge, then take a chance at this rewarding opportunity! Responsibilities: Providing technical assistance to users via phone, email, chat, or in-person. Actively monitoring and working on tickets submitted in the JIRA ticketing system. Installing, setting up, and configuring new hardware, software, and peripherals. Diagnosing and resolving hardware, software, and network issues for end-users. Documenting technical problems, resolutions, and user guides for future reference. Other duties as assigned. Required Qualifications: Two years of experience in Information Technology and Customer Service A Bachelor's Degree in computer science, information systems, managem...