Description
Summary:

The Computer Operator Senior provides first level support by monitoring and controlling our computer systems. They coordinate with colleagues to ensure system batch is performed accurately. They provide support to resolve system issues within Service Level Agreements.Duties & Responsibilities:

+ Operates within IBM z/OS mainframe and distributed scheduling environments

+ Ensures all daily scheduled production work is completed accurately

+ Monitors system applications and tools to confirm they are properly functioning

+ Analyzes potential issues and troubleshoots operational issues as 1st level support

+ Performs restarts and scheduling modifications utilizing job documents and other relative system documents

+ Notifies and escalates to the appropriate support for incident resolution

+ Ensures all issues reported to computer operations are recorded in the incident reporting log for rev...