SHIFT:

+ Monday, Tuesday, Friday, Saturday one week. Sunday, Wednesday, Thursday following week

+ The shifts are 3 months of 6:45am -6:45pm then switches to 6:45pm to 6:45am.

Minimum technical knowledge and skills requirements:
• Where applicable, must be able to monitor and troubleshoot multiple technologies.
• Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands
• Working knowledge of FTP/SFTP protocols
• Comprehensive knowledge of Office suite and PC operating systems
Job Description:

+ Provide entry- to intermediate-level monitoring and troubleshooting support for operational systems across multiple environments, ensuring 24x7 adherence to established procedures, checklists, policies, and recognized IT best practices.

+ Demonstrate a strong commitment to meeting and exceeding customer expectations while contributing to efforts that reduce service delivery risks and costs.

+ Bui...