The Quality, Compliance, Fraud, and Internal Control Department of the SOFRECOM group consists of a team of twelve people. Its scope of responsibility includes
• the definition and improvement of the SOFRECOM Group's program to combat corruption and fraud in line with the Orange Group's program and in compliance with the regulations of each country: headquarters and local branches
• carrying out Due Diligence (reasonable investigation of our third parties regarding identified risks) for the SOFRECOM Group and for our clients who subcontract this service to us using standard methods and tools
• ensuring the maintenance of certifications (Ethic Intelligence, ISO 37001, ISO 9001, CMMI, etc.)
• supporting and assisting the Management Committee for the governance of an ethical company
• the definition and improvement of the SOFRECOM Group's quality management system
• monitoring customer satisfaction
• capitalizing on, supporting, and assis...