South West based charitable housing association BCHA has a long‑standing history of meeting housing need and ending homelessness. The organisation builds and provides affordable and secure homes while supporting individuals to lead independent, fulfilled lives.

What You'll Do

• Work primarily within one geographic location with occasional reasonable travel.
• Collaborate with BCHA team members and external agencies, including Local Authority Housing Teams, Housing Benefit Teams, DWP, and more.
• Provide exceptional out‑of‑hours customer service, ensuring building security and the safety of both customers and visitors.
• Prevent breaches of occupancy agreements by proactively managing incidents and de‑escalating situations effectively.
• Uphold BCHA's core ethical values: personal integrity, respect for every individual, outstanding service, teamwork, and adherence to organisational policies and procedures.

Why...