This job is with BBC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JOB DETAILS

JOB BAND: C
CONTRACT TYPE: Attachment / Fixed Term Contract until 27 March 2027, Full-time
DEPARTMENT: Audiences
LOCATION: London - Hybrid
PROPOSED SALARY RANGE: £35,000 - £37,500 per annum depending on relevant skills, knowledge and experience + London Weighting. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Complaints & Service Advisors provide the support network in Audience Services for complaints management across BBC divisions, ensuring issues are handled ...