Complaints Investigator (Night Shift)

Location: Witney, Oxfordshire (OX29 0YL)
Shift Pattern: 4 on, 4 off - 7:00 PM to 7:00 AM
Pay Rate: £17.19 per hour
Contract: Temporary

About the Role

Are you passionate about quality and committed to improving healthcare outcomes? Do you thrive in a structured, process-driven environment and enjoy getting to the root of complex problems? We're hiring Complaints Investigators to join a leading global healthcare and medical device manufacturer in Witney.

This is not a customer service position - instead, you will play a vital part in analysing returned medical products, identifying causes of issues, and contributing to ongoing product and process improvements.

Key Responsibilities

Product Investigations: Conduct detailed investigations into returned medical products, identifying root causes and ensuring compliance with regulatory and quality standards.

Data Analysis: Utilise internal software ...