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Complaint Unit Office Support
Axelon Services Corporation
📍
Marlborough, Massachusetts, United States
Location
Marlborough, Massachusetts
Posted
May 16, 2026
Commute
Local Area
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Job Description
Job Title: Complaint Unit Office Support
Location: Marlborough, MA
Duration: 8 Months
Summary:
Responsibilities:
Location: Marlborough, MA
Duration: 8 Months
Summary:
- Supports the effective operation of the Division through administrative and technical support.
Responsibilities:
- Prepare reports and proofread correspondence.
- Respond to inquiries regarding regulatory inspection and investigation activities, including public record requests.
- Process and enter complaints into the CMS federal database and the Division's HCFRS system upon receipt.
- Maintain database updates relative to cases.
- Respond to external inquiries and provide information.
- Communicate with providers and other agencies to obtain missing information as needed.
- Support other operations within the Bureau's Marlborough office, including reception...