Job Description:

Title: Complaint Evaluation Specialist



Oerview:

The Complaint Evaluation Specialist position is accountable for individual projects as well as training and documentation in support of other team members. The Specialist may also review and monitor data and document quality, as requested by the manager. This position will provide administrative support to the department through assistance in the preparation of data analysis, reporting, trending, and documentation review, coordination of complaints and lot qualification data, device history reviews and review and closure of certain categories of complaints. It also requires assessment of complaints against regulatory reporting criteria. The position involves system level comprehension, attention to detail, organization, and constant interaction within the business to the accomplishment of the company goals.



Responsibilities:

• Trac...