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Job Description
Job Details
What You’ll Do
Become proficient in data entry into BuildPro
Conduct Taylor Morrison procedures for home reviews
Address new and current homeowner’s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program
Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements
Address new and current homeowner’s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program
Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the v...