As our Community Referral Advisor you will be responsible for managing, co-ordinating, and making community referrals to external agencies to support vulnerable members of the community within their home. You will provide additional support, sign‑posting and guidance as necessary. You will also carry out high priority Home Fire Safety Visits (HFSVs) as and when necessary.

Some of the things you will be doing

• Create, manage and maintain an Onward Referral Directory to enable opportunities for on‑going support to vulnerable communities.
• Maintain, and identify new, relevant pathways to enable clear referrals to be made, liaising with those agencies on a regular basis.
• Conduct and monitor onward referrals to relevant external agencies.
• Reactively conduct Home Fire Safety Visits (usually high priority and at short notice) to vulnerable members of our community.
• Develop an understanding of the diverse needs of vulnerable c...