Community Referral Advisor – Avon Fire and Rescue Service

Summary of role

You will be responsible for managing, co‑ordinating, and making community referrals to external agencies to support vulnerable members of the community within their home, and providing additional support, sign‑posting and guidance as necessary. You will also carry out high priority Home Fire Safety Visits (HFSVs) as and when necessary.

Some of the things you’ll be doing

• Create, manage and maintain an Onward Referral Directory to enable opportunities for on‑going support to vulnerable communities.
• Maintain, and identify new, relevant pathways to enable clear referrals to be made, liaising with those agencies on a regular basis.
• Conduct and monitor onward referrals to relevant external agencies.
• Reactively conduct Home Fire Safety Visits (usually high priority and at short notice) to vulnerable members of our community.