Responsibilities

• Workforce & Internal Messaging
  • Assist with shaping and delivering strategies that keep teams informed and operationally cohesive
  • Write and circulate internal updates such as bulletins, leadership notes, intranet articles, and all‑staff emails
  • Help craft executive messages, organisational announcements, and transformation‑focused communications
  • Safeguard message consistency between sites and operational units
  • Contribute to staff engagement activities and awareness campaigns
  • Manage communication flows during service interruptions or operational shifts
• Public & Customer‑Facing Communications
  • Work alongside marketing to produce and steer external narratives aimed at clients and the wider public
  • Compose media releases, corporate statements, and public announcements
  • Own communications concerning timetable changes, disruptions, ...