Insurance Agency Customer Service Rep-Commercial Lines

AZ Office

Job Description

POSITION OVERVIEW: $40,000 per year to $55,000 per year

This position is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote

The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.

This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You’ll be the trusted point of contact helping business owners protect what they’ve built.

Core Duties and Responsibilities:

Client Service & Support

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