Description
We are looking for an experienced collector to support accounts receivable activities for customer accounts. This Long-term Contract position focuses on recovering overdue balances, answering customer questions, and addressing billing or pricing concerns while maintaining strong business relationships. The role works closely with internal teams and external customers to research account issues, provide accurate updates, and help resolve credit-related matters efficiently.


Responsibilities:

• Manage collection efforts for overdue invoices by contacting assigned customer accounts through phone, email, and written correspondence.

• Investigate billing, pricing, and payment discrepancies and work toward timely resolution of account disputes.

• Respond to customer inquiries and provide clear, accurate information related to balances, invoice status, and credit concerns.

• Partner with internal departments such as sales, cust...