First Financial Credit Union (FFCU), a Southern Californian based financial institution, is seeking a Collector to join its team at its new operations center in Pasadena. As a Collector, you'll assist members with their financial hardships through inbound and outbound calls or emails. You will be responsible for skip tracing and helping the department in other ways in order to mitigate losses for the credit union and assist members with getting things back on track. Experience with Real Estate Collections is a plus. This position will be based out of FFCU's new headquarters, located at 2900 Bradley Street, Pasadena, CA.

Job Responsibilities

• Knowledge of all Credit Union loan and collection programs, policies, procedures, and regulations.
• Basic Knowledge of all collection dept. operational tasks, and performing tasks as established within the procedural and policy guidelines.
• Providing support to fellow staff members, by as...