Collections Team Leader - Swindon, Wiltshire, SN2 8BN

Contract: PermanentSalary: Competitive salary starting from 32,255 per annum, dependent on skills and experienceStep into a leadership role that truly makes an impact. Join Thames Water as a Collections Team Leader on a 9-12 month secondment and help shape exceptional customer outcomes while supporting the growth of your team.
Were looking for a dynamic, people-focused leader who can energise and inspire a team of Collections Agents to deliver outstanding results. In this role, youll champion fair outcomes for customers while driving strong operational performance.
If youre passionate about first-contact resolution, creating great customer experiences, and developing high-performing teams, this is your opportunity to shape a positive, supportive environment where both colleagues and customers thrive.
What you will be doing as a Collections Team Leader