Job Description
Job Summary:
An employer is seeking a Collections Specialist, Accounts Receivable, with strong analytical skills. The role involves managing day-to-day collection activities for commercial accounts with receivable balances ranging from $250K to $35M.

Day to Day:
• Contact customers and/or their representatives (related Account Executive, attorney, trustee, designated contact) via phone, mail, or email to resolve past due balances.
• Negotiate mutually acceptable payment arrangements where necessary and follow up on them in a timely manner.
• Accurately document comments/actions taken on customer accounts to maintain good tracking and history on the system(s) of record.
• Facilitate resolution of disputed balances via research and/or reconciliations.
• Provide quality customer service to internal/external customers including, but not limited to, reasonable inquiries on collection status and requests for information.
• Maintain ...