Collections Specialist

We seek a proactive, detail-oriented Collections Specialist with proven analytical abilities to join our Collections team! The Collections Specialist interacts with our customers, where needed, to provide effective collection efforts. Individual works with customers, utilizing knowledge of company products and programs, to resolve account issues. The role will work onsite at our Rye Brook, NY offices, and will report to the Credit and Collections Manager.

Key responsibilities and essential job functions include, but are not limited to:

• Recommend process improvements for collections activities. Assist in the documentation and roll out of such improvements.
• Performs daily collection activities on his/her customer accounts. (calls, emails and letters to customers)
• Working with Credit & Collections team on projects assigned to improve processes to better service internal business units.
• Update sales and...