A customer operations firm is seeking a Collections Specialist to join the team in Quezon City. The role involves contacting customers with overdue accounts, negotiating payment arrangements, and resolving billing issues while providing exemplary customer service. Ideal candidates should have at least 2 years of BPO experience and 1 year in collections within financial services, banking, or healthcare sectors. Applicants should be strong communicators and possess negotiation skills. The company is based in the Philippines.
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