Collections Representative (Hybrid Schedule)
Schedule: Monday–Friday, flexible between 9:00 AM – 6:00 PM
Training: 8:00 AM – 4:30 PM
Location: Troy, MI
Hybrid (initial on-site training, then partial remote)
Position Overview
We are seeking a driven and resilient Collections Representative to join a fast-paced, high-performance team. This role requires an experienced outbound collections professional who is comfortable handling high call volume, managing multiple accounts, and negotiating payment resolutions.
Schedule & Work Environment

+ Initial 1–2 months fully on-site for training and onboarding

+ Transition to hybrid schedule (2–3 days on-site, remainder remote)

+ Must meet performance, quality, and attendance standards to maintain hybrid eligibility

+ Flexible schedule rotation between:

+ 9:00 AM – 4:30 PM

+ 9:00 AM – 6:00 PM


+ Overtime available but not required

Key Responsibilities<...