**Location(s)**: Aguascalientes
**Job Schedule**:Part Time On site
**Education Requirement**: High school diploma
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We are currently looking for a Collections representative to join our team in Aguascalientes.
In this role you will be negotiating resolutions for accounts that are 5-59 days past due.
Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values.
Contributes to building brand value and achieving enduring profitable growth.
**A Day in the Life**:
- Stays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and consumer.
- Researches and finds a solution for customer's disputes, questions and concerns related to the account status and delinquency.
- Maintains standard delinquency percentages and clearance ...