Roles and responsibilities

The Collection Officer is responsible for ensuring the timely collection of outstanding payments from customers, maintaining accurate receivable records, and supporting healthy cash flow for the trading business. The role involves regular follow-ups with clients, coordination with the sales and finance teams, and adherence to company credit policies and UAE commercial practices.

Collections & Accounts Receivable

• Follow up with customers on outstanding invoices via calls, emails, and visits when required.
• Monitor customer accounts to identify overdue payments and initiate collection actions.
• Ensure payments are collected in accordance with agreed credit terms.
• Prepare daily, weekly, and monthly receivable aging reports.

Customer & Internal Coordination

• Coordinate with the sales team to resolve payment delays or disputes.
• Liaise with customers regarding invoice c...