Description
Are you a collections professional who excels at balancing customer service with results? Do you enjoy solving problems, building relationships, and helping customers navigate challenging situations? If so, we have an exciting opportunity with a leading residential real estate organization that is experiencing continued growth.

We are seeking a National Account Resolution Specialist to join a collaborative team focused on delivering positive outcomes for residents while minimizing delinquency and financial risk on a contract basis. This role offers the opportunity to make a direct impact by helping residents resolve account issues, maintain housing stability when possible, and ensure a seamless resolution process.

What You'll Be Doing

+ Partner directly with residents to resolve past-due balances and create workable payment solutions.

+ Serve as a trusted point of contact through phone, email, and text communications.

+ Manag...