Do you have experience in debt collections and a passion for helping customers get back on track?

We’re looking for resilient, target-driven individuals to join our team supporting US-based customers.

In this role, you will:

• Handle inbound and outbound calls with professionalism
• Negotiate repayment solutions and manage overdue accounts
• Build trust while providing empathetic, effective service
• Use digital tools to resolve customer needs and maintain account accuracy

What You’ll Need:

• Matric / NQF 4
• 12+ months of collection experience
• Strong problem-solving, multi-tasking & attention to detail
• Must live in Randburg or Sandton
• Flexible to work US-aligned hours
• Ability to pass clear criminal, credit, fraud & risk checks

If you’re passionate about customer service and ready to step into a global banking environment, we want to ...